Healthy Smiles Frequently Asked Questions




What's our Insurance Policy?

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Do We Charge for Missing Appointments?

Your scheduled appointment time has been reserved specifically for you. We request 24-hour’s notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

What Payment Form Do We Accept?

Cash | Credit Card (Visa/Mastercard/American Express/Discover)

Who is our Premier Provider?

Delta Dental (Nationwide)

Blue Cross/Blue Shield (Blue Dental)

How Long Do our Exams Typically Take?

Your initial exam will last approximately one hour. Oral hygiene instructions will be provided along with suggestions to help you care for your teeth. In most cases, we will also clean your teeth on this visit and provide an evaluation that will outline your existing dental problems and proposed treatment.

Can Children of All Ages Come to our Clinic?

Children of all ages are welcome in our clinic. We LOVE families! Services for a child exam include; a full mouth exam, x-rays (when permitted by child), and cleaning. We promise to make your child’s visit as comfortable as possible and we’ll send them home with their very own goodie bag. Kids also have a special play area right in our waiting room, to help make their visit more enjoyable!